Correspondence
Talk to a person, not a ticket queue
Talk to a person at GetAccountingWebsite. Email us and we reply within one working day. No call centre and no ticket number for a first enquiry.
Three ways inPick one
- 01Email usA person replies within one working day.
MessageAnswered by a person
Or send a message
Tell us what your firm runs and what the site needs to do. The more you tell us, the more useful the reply.
- A reply within one working day
- Read by a person, not a bot
- Nothing shared with anyone else

What happens after you reach out
- 01
Step 01
We read it ourselves
No ticket queue for a first message. A person on our team reads it.
- 02
Step 02
You hear back within one working day
Usually sooner. We reply with next steps, or a couple of times to talk.
- 03
Step 03
We point you to a demo or straight to onboarding
Depending on how far along you already are.
What firms say after the first reply
We used to get regular calls asking whether a bookkeeping onboarding message had arrived. The acknowledgment explains the next step clearly and tells people how to reach us if something is wrong. It sounds minor until you add up the reassurance calls it has replaced.
Marian BraxtonClient manager, Startup accounting and bookkeeping serviceChandler, AZ · Single Entry Submission acknowledgment and follow-up for bookkeeping onboarding
They pushed us to be precise about bookkeeping onboarding, which felt slow at first and right at the end. The boundaries are drawn clearly: what the site settles, and what our people still decide. We no longer open every call by correcting the website.
Priscilla MatherPractice administrator, Retail bookkeeping and VAT serviceSanta Rosa, CA · Single Entry Service scope and expectations for bookkeeping onboarding
The after-hours side of bookkeeping onboarding was an afterthought on the old site. People leave the relevant details and see plainly when to expect a reply. Nobody mistakes an automated acknowledgment for an answer, which matters to us.
Bridget EverhartPartner, Logistics company bookkeeping firmLexington, KY · Single Entry After-hours inquiry capture for bookkeeping onboarding
Not sure who to talk to yet?
See the closest build to your practice before you write a message. Plans from $137 a month, live in 7 days. We work with firms anywhere in the United States, including Texas, Florida, California, New York and Illinois, all remotely.
How long until my site is live?
7 days on Single Entry, 10 on Double Entry while the AI agents are trained on your firm's services, and 15 on Full Ledger with the content engine set up alongside it. The clock starts at the onboarding call, not at purchase, so the sooner the form is in, the sooner you are live.
What happens straight after I buy?
You fill in the onboarding form and submit it. It asks for your services, your team, your brand, your domain and where enquiries should land, and it takes about 15 minutes. If something is missing, submit anyway: you can send the rest by email or raise it as a ticket in your client portal, and it will not hold up the build. We then run one onboarding call to fill any gaps and agree the launch date.
What do I actually pay, and when?
You pay the monthly fee for the tier you choose up front: $137, $297 plus AI usage, or $747 a month. The $797 one-time build fee is invoiced only after your site is live and you are satisfied with it. Domain and hosting are inside the monthly figure.